Privacy Policy

Last Updated: August 04, 2025

At Amaan Edmonton Towing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our towing and roadside assistance services.

By accessing our website, booking our services, or contacting us, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, vehicle details, and payment information when you book a service.
• Location Data: Your vehicle’s location for dispatch and service purposes.
• Website Usage Data: IP address, browser type, pages visited, and cookies (see Section 5).
• Call & Communication Records: Details from calls, emails, or messages for service improvement.

2. How We Use Your Information

Your data helps us:

• Provide towing, recovery, and roadside assistance services.
• Process payments and send service confirmations.
• Improve customer support and response times.
• Send updates or promotional offers (with your consent).
• Comply with legal and insurance requirements.

3. Sharing of Information

We only share your data when necessary, including with:

• Service Providers: Drivers, mechanics, or payment processors to fulfill your request.
• Legal Authorities: If required by law (e.g., accident reports).
• Insurance Companies: For claims processing (with your permission).

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard measures to protect your information, including:

• Encryption for online transactions.
• Secure storage of physical and digital records.
• Limited access to authorized personnel only.

5. Cookies & Tracking

Our website may use cookies to:

• Enhance user experience (e.g., saved preferences).
• Analyze traffic patterns (via tools like Google Analytics).
• You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Opt out of marketing communications.
• Request service records (e.g., past towing invoices).

Contact us at [Your Email/Phone] to exercise these rights.

7. Policy Updates

We may update this policy periodically. Changes will be posted on our website with a revised “Last Updated” date.

8. Contact Us

For questions about this Privacy Policy or your data, contact:

Amaan Edmonton Towing
708 43 ave nw T6t0w8, Edmonton Canada
(780) 245 0893
amaantowing@gmail.com